WHISTLE-BLOWING POLICY

The Thong Chai Institution Of Medical Research (TCIMR) provides individuals with secure avenues to disclose, in confidence and without fear of reprisal, occurrences of possible wrongful practices within or related to TCIMR. All concerns will be investigated appropriately.

The channels are independently managed by TCIMR’s Audit Committee, and the results of the investigation will be reported to the TCIMR Board of Directors.

Wrongful Practices Include, But Are Not Limited To:

  • a) Fraud, corruption, or theft;
  • b) Misappropriation of funds, donations, or charitable assets;
  • c) Disclosure of confidential and sensitive information to outside parties;
  • d) Breaches of legal obligations or statutes (including negligence, breach of contract, and violations of Acts);
  • e) Collusion for financial gain;
  • f) Abuse and misrepresentation of power and authority;
  • g) Discrimination on the basis of gender, race, or disabilities;
  • h) Harassment or intimidation;
  • i) Gross negligence of duty, acts detrimental to public interest or TCIMR’s reputation;
  • j) Improper conduct or unethical behaviour.

Protection of Whistle-Blowers

All disclosures should be made in good faith, without malice, and when the whistle-blower has reasonable grounds for suspecting that an incident of wrongful practice has occurred.

TCIMR will not tolerate any form of discrimination, retaliation, or harassment against a whistle-blower who submits a complaint or report in good faith.

Reporting Channels

You may report any irregularities or wrongdoings, with supporting documents where possible, through the following channels:

  • Email: whistleblow@stcmi.org.sg
  • Mail:
    Audit Committee
    Thong Chai Institution Of Medical Research
    50 Chin Swee Road #01-02, Thong Chai Building
    Singapore 169874

Required Information for Effective Investigation

To enable TCIMR to investigate your concerns effectively, the following information should be provided, where possible:

  • Your name and contact information;
  • Name(s) of person(s)/company(ies) involved;
  • Your relationship with the reported person(s)/company(ies);
  • Detailed description of the incident(s) (including date, time, location, methods, and actions/behaviors);
  • Period of time the wrongful practice occurred;
  • If any other TCIMR staff have been informed, provide the notification date and contact information of the person notified;
  • Physical or material evidence, and any other information which may substantiate the incident(s).

We encourage whistle-blowers to leave their name and contact information in case further information or clarifications are required. The ability to investigate depends on the quality and adequacy of the information provided by the whistle-blower.

Confidentiality and Anonymity

To the extent feasible and permissible under the law, TCIMR will make every effort not to reveal the identity of the whistle-blower unless disclosure is required for the investigation or legal purposes.

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Stay vigilant! Beware of Thong Chai impersonation product scams

We have been made aware of Facebook pages impersonating Singapore Thong Chai Medical Institution and falsely claiming to sell our products online. 

Please be informed that these pages are not affiliated with Singapore Thong Chai Medical Institution in any way and our sole distributor is Yi Shi Yuan Pte Ltd. Thong Chai Medical Institution currently has two official Facebook pages (“新加坡同济医院 Singapore Thong Chai Medical Institution” and “同济医药研究院 Thong Chai Institute of Medical Research”).

For your safety, please do not engage with suspicious pages that claim to be from us and report them immediately to us or Facebook. We urge our followers to stay vigilant online and be wary of scams. Thank you.